Bashly Privacy Policy

This Privacy Policy explains how Bashly, LLC ("Bashly," "we," "us," or "our") collects, uses, discloses, and otherwise processes information about you when you access or use the Bashly platform, including our websites, mobile applications, and other services where this Privacy Policy is linked (collectively, the "Services").

Bashly operates an online marketplace that connects individuals seeking event-related products and services ("Hosts") with independent businesses and service providers offering those products and services ("Vendors").

This Privacy Policy applies to information we collect from Hosts, Vendors, visitors to our Services, and other individuals who interact with Bashly.

1. Information We Collect

We collect information in several ways, including information you provide directly to us, information collected automatically when you use the Services, and information we receive from service providers and other third parties.

A. Information You Provide to Us

Depending on how you use Bashly, we may collect the following categories of information:

• Contact Information. We may collect your name, email address, telephone number, mailing address, and other contact information.
• Account Information. When you create a Bashly account, we may collect information associated with your account, such as your name, email address, telephone number, login credentials, account preferences, and account type.
• Host and Event Information. If you use Bashly to search for, request, or book products or services, we may collect information concerning your event, including the event date and time, event location or service address, type of event, number of guests, service preferences, special instructions, and other information you choose to provide.
• Booking and Transaction Information. When you make or receive a booking through Bashly, we may collect information relating to the transaction, including the Vendor selected, services or products booked, pricing, fees, payment status, event date, cancellations, refunds, disputes, and other transaction-related information.
• Vendor Information. If you register or participate as a Vendor, we may collect business and professional information such as your business name, business address, contact information, service areas, descriptions of products or services, photographs, pricing, availability, business credentials, licensing or insurance information you choose or are required to submit, and information necessary to facilitate payments or payouts.
• Payment and Payout Information. Payments and Vendor payouts made through the Services are processed by third-party payment service providers, including Stripe. Payment providers may collect financial information such as payment card information or banking information directly from you.
• Communications. We may collect communications between you and Bashly, including customer-support inquiries and communications relating to bookings, disputes, refunds, complaints, or other use of the Services.
• Reviews and Other Content. If you submit a rating, review, photograph, description, comment, or other content through the Services, we collect the information you submit.

B. Information Collected Automatically

When you access or use the Services, we and our service providers may automatically collect certain information.

• Device and Usage Information. This may include your IP address, device type, browser type, operating system, unique device identifiers, referring pages, pages or screens viewed, links clicked, dates and times of access, searches performed, and information about how you interact with the Services.
• Location Information. We may collect or infer general location information from information such as your IP address.
• Cookies and Similar Technologies. We and our service providers may use cookies, pixels, software development kits, local storage, and similar technologies to operate the Services, remember preferences, understand how the Services are used, improve performance, measure traffic, maintain security, and support marketing activities.
• Analytics. We may use third-party analytics providers to understand how individuals use the Services, measure traffic and performance, identify technical issues, and improve Bashly.

C. Information We Receive From Third Parties

We may receive information about you from third parties, including:

• Payment processors and financial service providers
• Vendors and other users of the Services
• Authentication or account-login providers, if offered
• Fraud-prevention, security, and identity-verification providers
• Analytics and marketing service providers
• Communications providers
• Publicly available sources
• Government agencies or law enforcement where permitted by law

2. How We Use Information

We may use information we collect for the following purposes:

• Provide and Operate the Services. To create and manage accounts, provide marketplace functionality, display Vendor listings, facilitate searches and bookings, and otherwise operate Bashly.
• Facilitate Transactions. To facilitate bookings, payments, payouts, cancellations, refunds, and other marketplace transactions.
• Connect Hosts and Vendors. To provide Hosts and Vendors with information reasonably necessary to evaluate, accept, manage, and perform bookings.
• Provide Customer Support. To respond to inquiries, resolve technical problems, investigate complaints, facilitate resolutions between Hosts and Vendors, and administer refunds or disputes.
• Communicate With You. To provide booking confirmations, reminders, account notices, security notices, service announcements, policy updates, customer-support communications, and other information relating to your use of Bashly.
• Marketing and Promotions. To send marketing or promotional communications where permitted by law and in accordance with your communications preferences.
• Personalize and Improve Bashly. To understand how users interact with the Services, improve search results and recommendations, develop new features, evaluate marketplace performance, and improve the overall Bashly experience.
• Safety, Security, and Fraud Prevention. To detect, investigate, prevent, and address fraud, unauthorized activity, violations of our policies, security incidents, unsafe behavior, and other potentially harmful activity.
• Protect Bashly and Others. To enforce our agreements and policies and protect the rights, property, safety, and interests of Bashly, Hosts, Vendors, our service providers, and others.
• Comply With Legal Obligations. To comply with applicable laws, regulations, legal processes, tax obligations, court orders, governmental requests, and other legal requirements.
• Business Operations. To conduct internal administration, accounting, auditing, business analysis, risk management, and other legitimate business activities.

3. How We Disclose Information

We may disclose Personal Information in the following circumstances.

A. Hosts and Vendors

Because Bashly is a marketplace, certain information must be exchanged between Hosts and Vendors in order to facilitate a transaction.

For example, when a Host makes a booking, we may provide the Vendor with information reasonably necessary to perform the requested services, such as the Host's name, event location, event date and time, contact information, booking details, and special instructions.

B. Service Providers

We may provide information to companies that perform services for Bashly, including providers of:

• Website and application hosting
• Cloud infrastructure and data storage
• Payment processing and Vendor payouts
• Mapping and location services
• Email, SMS, and other communications
• Customer support
• Security and fraud prevention
• Analytics
• Marketing and advertising services

C. Payment Providers

We disclose information to payment processors and financial service providers as necessary to process payments, facilitate Vendor payouts, administer refunds, prevent fraud, comply with financial regulations, and perform related services.

D. Legal and Safety Reasons

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Investigate potential violations of law or our agreements
• Detect, investigate, or prevent fraud, security incidents, or other harmful conduct
• Protect the rights, property, or safety of Bashly, our users, or others
• Establish, exercise, or defend legal claims

E. Business Transactions

If Bashly is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be disclosed to or transferred to parties involved in the transaction and their professional advisors, subject to applicable law.

4. Advertising and Analytics

Bashly may use analytics, advertising, and marketing technologies to understand use of the Services, measure the effectiveness of marketing, and promote Bashly.

Some privacy laws define certain disclosures involving advertising or analytics technologies as a "sale," "sharing," or use for "targeted advertising," even where no money is exchanged for Personal Information.

Where applicable law gives you the right to opt out of these activities, Bashly will provide a method for exercising that right as required by law.

5. Communications and Marketing Choices

You may opt out of promotional emails by using the unsubscribe mechanism provided in those messages.

Where applicable, you may opt out of promotional text messages by following the opt-out instructions contained in the message.

Even if you opt out of promotional communications, we may continue to send non-promotional or transactional communications, including booking information, payment information, account notices, security alerts, customer-support messages, and notices concerning the Services or our agreements.

6. Your Account Information and Privacy Choices

If you have a Bashly account, you may be able to review or update certain account information through your account settings.

Depending on where you reside and the laws applicable to Bashly, you may have additional privacy rights. These rights may include the ability to request access to, correction of, or deletion of certain Personal Information or to make certain choices regarding how information is used or disclosed.

7. State-Specific Privacy Rights

Privacy laws in certain U.S. states provide residents with specific rights concerning Personal Information.

Nevada Residents: Nevada law provides certain Nevada consumers with rights regarding the sale of certain covered information. Bashly does not sell covered information for monetary consideration as the term "sale" is defined under applicable Nevada privacy law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, acquisition, use, alteration, disclosure, or destruction.

However, no Internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information.

9. Data Retention

We retain Personal Information for as long as reasonably necessary for the purposes for which it was collected, including to provide the Services, maintain business and transaction records, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud, enforce our agreements, and protect our legal rights.

10. Children's Privacy

The Services are intended for adults and are not directed toward children. We do not knowingly collect Personal Information directly from children under 13 through the Services.

11. Third-Party Services and Websites

The Services may contain links to third-party websites, applications, services, or platforms that Bashly does not control. This Privacy Policy does not govern the privacy practices of those third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Services, our privacy practices, our business operations, or applicable law.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact:

For privacy requests, please include enough information for us to identify your account or otherwise verify and respond to your request. Please do not send sensitive financial information, passwords, or complete payment card numbers by email.